Warranty

ALBANY watches are covered by a 24-month warranty against manufacturing defects from the date of purchase. Warranties are not transferable. The warranty excludes damage due to direct or indirect misuse or abuse, normal wear and tear, unauthorized modifications, repairs or case back openings. Straps, accessories are not included under our warranty. The warranty for used/resold watches will be voided. ALBANY reserves the right to determine if a watch falls under warranty.

 

Returns and Refunds

If you are not satisfied with your purchase, you may return it for a refund within 14 days of receiving it. All returned items must be in new and unworn condition. All returned items must be received complete and in their original packaging. The goods must be returned by the customer at their own expenses to ALBANY Watches. Damaged, incomplete, or dirtied articles will not be accepted. Once the returned purchase is inspected and matches the conditions of our return policy, we will issue a refund at the price of the purchase. Before any return, the customer must contact Albany Watches (hello@albanywatches.com).

 

Shipping

ALBANY WATCHES ships internationally and depending on location, delivery may take up to 14 working days. Upon completion of your purchase, we will ship within 3 working days and issue you with a tracking number. International orders can be subject to local customs imports fees and taxes and are the sole responsibility of the customer. Please check your countries specific import fees and taxes.